Customer Executive Job

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Actively hiring
Customer Executive

Delhi (Hybrid)

Start date
Starts Immediately
₹ 4,00,000 - 4,00,001 ₹ 4,00,000 - 4,00,001 /year
0-3 years
0-3 years experience
Apply By
15 Jun' 24
Posted 3 weeks ago

About the job

Key responsibilities:

1. Interact with customers via phone, email, and in-person to address their queries and concerns promptly and professionally
2. Provide accurate and timely information regarding products, services, and company policies
3. Troubleshoot and resolve customer issues efficiently to ensure a positive customer experience
4. Collaborate with internal teams to escalate and resolve complex customer problems
5. Maintain detailed records of customer interactions and transactions
6. Identify and recommend process improvements to enhance customer satisfaction

Skill(s) required

Effective Communication English Proficiency (Spoken) English Proficiency (Written)
Earn certifications in these skills

Who can apply

1. Those who are from or open to relocate to Delhi and neighboring cities

Other requirements

1. Experience in a fast-paced customer service and hospitality role

2. Strong communication skills with proficiency in typing and speaking efficiently

3. Excel at managing the resolution process, ensuring that communication remains clear and concise throughout

4. Solution-seeking and problem-solving is your passion

5. You thrive on creating positive experiences with empathy


Annual CTC: ₹ 4,00,000 - 4,00,001 /year

Number of openings


About Guby Rogers

At Guby Rogers Academy, we cater to the needs of both students and professionals, nurturing personal and professional growth. Our training programs are meticulously designed to empower individuals with the technical & soft skills necessary to succeed in the modern job market. Guby Rogers Academy also hires for companies. Our corporate clients use our areas of expertise to scout and reach out to the right potential fits for their human resource requirements.

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Hiring since May 2024
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