Browse more jobs

Customer Experience Executive Job

Customer Experience Executive

CaratLane Trading Private Limited

Mumbai

Start date

Starts Immediately

CTC (ANNUAL)

₹ 2,75,000 - 3,60,000 ₹ 2,75,000 - 3,60,000 /year

Experience

0-3 years

0-3 years experience

Apply By

9 Aug' 24

Posted 2 weeks ago

Job

60 applicants

About the job

Key responsibilities:

1. Manage end-to-end customer service.
2. Interacting with customers on calls and/or chat to understand their concerns, queries, or doubts.
3. Maintaining great customer relations at all times.
4. Coordinating with the necessary stakeholders whenever required.

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written)

Earn certifications in these skills

Learn Business Communication

Other requirements

The right candidate for the role :

1. Good spoken and written communication skills.

2. Fluent in English, both spoken and written.

3. A team player.

4. Minimum a 12th standard graduate.

5. Experience in pre/post-sale roles (this is a bonus).

Salary

Annual CTC: ₹ 2,75,000 - 3,60,000 /year

Perks

Informal dress code

Number of openings

About CaratLane Trading Private Limited

Website

CaratLane is one of India's leading e-commerce companies and one of the most visible online brands since its inception in October 2008. Listed among the top 20 hottest e-commerce sites in India in a data quest/sapient nitro study, CaratLane has also been rated the best in usability/user interface design. CaratLane is the right place for you. With a workforce of over 400 professionals across various domains, it operates from its head office in Chennai, including its work location in Mumbai. With a mission to revamp the way diamond jewelry is bought in India, it has been growing exponentially over the past years, and looking forward to meeting people whose business experience and skills can be channeled into an exciting and growing industry.

Activity on Internshala

Hiring since August 2022

18 opportunities posted

2 candidates hired