Customer Relationship Executive Job

As a 'Customer Relationship Executive' at Navratan company, you will play a crucial role in maintaining and improving customer relationships through effective communication and exceptional service. Your expertise in MS Excel, MS Office, and CRM systems will be essential in optimizing customer interactions and ensuring customer satisfaction.

Key Responsibilities:

1. Develop and maintain strong relationships with customers to enhance loyalty and retention.
2. Handle customer inquiries and complaints promptly and professionally.
3. Update and maintain customer database using MS Excel and CRM software.
4. Collaborate with sales and marketing teams to provide accurate information to customers.
5. Monitor customer feedback and suggest improvements to enhance customer experience.
6. Prepare reports and analyze customer data to identify trends and opportunities.


If you are passionate about building relationships, have excellent communication skills, and are proficient in MS Excel, MS Office, and CRM systems, we would love to have you on our team at Navratan company. Join us in creating memorable customer experiences and driving business growth.

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