Customer Relationship Management Manager Job

Job Title- Customer Relationship Manager

Job Location- Thane

No.of Positions- 1

Company Overview

Disha Skill Training Services, established in 1993, is an HR - consultancy specialising in Recruitment and Soft Skills training. Our mission is to enhance the performance of individuals and organisations by providing well-trained and competent candidates. With a team of dedicated professionals, we strive to deliver the best solutions to our clients.

This Position is for our Clients is a premier -real estate company they are specialisation for extensive range of projects whether commercial or residential and has created a resounding impact on their surroundings.

Job Overview:-

We are looking for a Smart & Experienced Candidate as CRM Executive


Roles and Responsibilities:-

Knowledge of Project APF (Approved Project Financial) with the Bank.
Coordinating with customers for their sales documentation & loan process.
Preparation of draft agreement.
Planning & Coordination Agreement for Sale Registration process.
Taking care of the registration schedule.
Coordination with clients for Stamp Duty Payments.
Taking follow up from Client & Banker regarding Bank loan & Registration
Process.
Handling customer grievances - Related to payment issues, Loan process
issues, customization in unit issues, possession & clearance formality
issues.
Coordinating with the team for due & pending instalments, collection
Updating, processing, & Filling of all documents.
Provide project information & construction updates to customers as per
request.
Handling over the Possession & Kits.
Understands Parking Plans & is able to allocate parking slots across the
customer base.
All Project Agreement Preparation, Execution of Agreement, Arrangement
of Registration.
Completion Demand Letter, Reminder Letter, Interest letter to be
generated / prepared - Settlement the interest issue with the approval of
management.

Qualification : Any Graduate

Skills:-
Client Relationship Management, Client Coordination,
CRM Management, Payment Follow Up, Escalation Management,
Customer Satisfaction, CRM Strategy

Experience:-

1 - 3 years

Salary/CTC Range - 4.2L PA

Weekly Off.- Sunday

Gender Preference:- Male / Female

Contact - HR Aditi
M- 8623081675
jobs@dishaservices.org

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.