As a 'Customer Relationship Manager' at M.K. Earthmovers, you will play a crucial role in maintaining and enhancing our relationships with our valued customers. Your strong English proficiency in both spoken and written communication will allow you to effectively engage with customers and address their needs. Your expertise in social media marketing and email marketing will help us reach and engage with our customers on various platforms.
Key Responsibilities:
1. Develop and implement strategies to build and maintain strong relationships with customers.
2. Respond to customer inquiries and resolve any issues in a timely and professional manner.
3. Manage social media accounts to engage with customers and promote our products and services.
4. Create and send out email marketing campaigns to keep customers informed about promotions and new offerings.
5. Analyze customer feedback and data to identify trends and opportunities for improvement.
6. Collaborate with sales and marketing teams to ensure a consistent customer experience across all touchpoints.
7. Stay up-to-date on industry trends and best practices to continuously improve customer relationship management strategies.
Join our team at M.K. Earthmovers and make a positive impact on our customer relationships!
1. Candidates with minimum 1 years of experience.
Annual CTC: ₹ 2,00,000 - 2,10,000 /year
M.K. Earthmovers is a leading name as an importer, exporter, and distributor of high-quality alternate parts for JCB and most other backhoe loaders. We have and will always stand with your business with an experience of more than 45 years in this field.
