Customer Service Associate Job

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Actively hiring
Customer Service Associate

Gurgaon

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,67,000 - 3,00,000 ₹ 2,67,000 - 3,00,000 /year
Experience
0-3 years
0-3 years experience
Apply By
18 Apr' 24
Posted 3 weeks ago
Job
83 applicants

About the job

Key responsibilities:

1. Take ownership of customer issues
2. Troubleshoot problems and drive resolutions
3. Escalate unresolved issues to relevant internal teams
4. Collect prompt and accurate customer feedback
5. Document knowledge as solution articles

Skill(s) required

Effective Communication English Proficiency (Spoken) English Proficiency (Written) MS-Office Negotiation & Problem-solving Problem Solving
Earn certifications in these skills

Other requirements

1. Candidates with a graduate degree will be preferred (Final year students can also apply)

2. Minimum educational qualification is 12th pass

3. Should be comfortable with 6 days of working

4. Should have excellent communication skills in English

Salary

Annual CTC: ₹ 2,67,000 - 3,00,000 /year

Perks

Informal dress code Health Insurance

Number of openings

20

About Paisabazaar

Paisabazaar.com is India's largest online marketplace for financial products, with over 30 million customers visiting the platform every month from more than 1200 cities and towns.

Paisabazaar was co-founded in 2014, to make personal finance decisions easy, transparent, and convenient for India. Through technology and data innovations, along with a lot of hard work, we intend to make complex decisions simple for you. A philosophy that has helped us become India's No. 1 personal finance platform & the only independent digital organization to disburse over 12,000 crores of loans on an annualized basis.

Using data and technology innovations, we help customers choose the best & the most-suited financial products. Since 2014, we have earned the trust and goodwill of over 22 million consumers. We continue to work hard to help you make the best financial decisions and provide the best experience on our platform.
Activity on Internshala
Hiring since February 2024
34 opportunities posted
1 candidate hired
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