Customer Service Associate Job

Customer Service Associate

Gurgaon

Start date
Starts Immediately
CTC (ANNUAL)
₹ 3,00,000 - 4,00,000 ₹ 3,00,000 - 4,00,000 /year
Experience
0-3 years
0-3 years experience
Apply By
3 Nov' 24
Posted few hours ago
Job

About the job

Key responsibilities:

1. Handle international customer inquiries via phone, email, and chat
2. Provide accurate information about products and services
3. Resolve customer issues efficiently and escalate when necessary
4. Maintain detailed records of customer interactions

Skill(s) required

Client Relationship Effective Communication English Proficiency (Spoken) Hindi Proficiency (Spoken)
Earn certifications in these skills

Other requirements

1. Excellent English communication skills; additional languages are a plus

2. Strong problem-solving abilities

3. Proficiency in customer service software and Microsoft Office suite

Salary

Annual CTC: ₹ 3,00,000 - 4,00,000 /year

Number of openings

20

About PolicyBazaar.com

PolicyBazaar.com is India's largest online comparison platform for insurance and other financial products and one of the fastest-growing e-commerce companies in India. We specialize in helping the customer to make easy purchase decisions related to their finance. Our strength lies in our ability to fuse technology, operations, and people to provide the best platform for customers to compare and buy insurance.

We are the pioneers in our industry and were voted the 'Best Financial Website of the Year' at the IAMAI Digital Awards 2014. PolicyBazaar.com is backed by leading investors like InfoEdge (Naukri.com), Intel Capital, and Inventus Capital. It is this strength and customer-centric approach that has earned us credibility across the nation and this is why more than 1 million unique users visit PolicyBazaar.com every month to compare and buy insurance plans. Our team comprises people who have experience in e-commerce, insurance, financial services, and technology.
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Hiring since July 2024
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