We are seeking a dynamic customer service executive (female) to help us retain our core customer base. In this role, you will deal directly with our customers to find out what issues they face, how we may improve our products or services, and how to retain their business.
Key Responsibilities:
1. Communicating with customers and analyzing customer behavior.
2. Gathering information about customer complaints.
3. Developing aggressive retention strategies based on customer feedback.
4. Negotiating with customers to renew contracts and retain business.
5. Meeting with the sales team to propose customer retention solutions.
6. Writing and presenting customer behavior reports.
7. Building positive relationships with customers and business associates.
1. Candidates with minimum 1 years of experience.
2. Those who are from or open to relocate to Indore
Annual CTC: ₹ 2,00,000 - 2,50,000 /year
Running a transportation company is not child's play; especially when you are responsible for managing a fleet of vehicles. Without knowing the accurate location of each and every vehicle in the fleet. Competition in the transport business is becoming high and oil prices are still rising. The solution for profitability is to drive more efficiently than the competition. GPS vehicle tracking system offers a comprehensive suite of solutions for professionals' inefficiency of freight transport by fleet monitoring and tracking.
