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Customer Service Associate Job

Customer Service Associate

Aerial Telecom Solutions

Mumbai, Bangalore

Start date

Starts Immediately

CTC (ANNUAL)

₹ 2,50,000 - 4,80,000 ₹ 2,50,000 - 4,80,000 /year

Experience

0-5 years

0-5 years experience

Apply By

8 May' 24

Posted 3 weeks ago

Job

78 applicants

About the job

Key responsibilities:

1. Answering customer questions and queries through live chat
2. Providing quick solutions to resolve customer issues
3. Capturing customer feedback and escalating issues
4. Logging details of each chat interaction properly

Skill(s) required

Effective Communication English Proficiency (Written)

Earn certifications in these skills

Learn Business Communication

Who can apply

1. Those who are from or open to relocate to Mumbai, Bangalore and neighboring cities

Other requirements

1. Candidate should have international chat or voice experience.

2. Should be flexible to work in US shifts.

Salary

Annual CTC: ₹ 2,50,000 - 4,80,000 /year

Perks

Cab/Transportation facility

Number of openings

About Aerial Telecom Solutions

Website

With the aim of addressing the dynamic needs of the telecommunication industry & experienced professionals with a broad range of industry experience, we founded Aerial Telecom Solutions in 2010. This extensive experience of Aerial Telecom's founders has enabled the firm to broaden its operations exponentially within a short period of period and serve the telecommunication industry and related sectors globally.

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