Customer Service Associate Job

As a Customer Service Associate at Witbloom Training And Placement, you will be the first point of contact for our clients and play a crucial role in delivering exceptional service. Your effective communication skills, both written and spoken English proficiency, and ability to utilize MS-Excel will be essential in this role.

Key Responsibilities:
1. Provide excellent customer service by promptly responding to inquiries and resolving issues in a professional and efficient manner.
2. Maintain accurate records of customer interactions and transactions in MS-Excel for future reference.
3. Collaborate with team members to ensure seamless communication and workflow.
4. Assist in coordinating and scheduling training sessions for clients.
5. Conduct follow-up calls and surveys to gather feedback and improve customer satisfaction.
6. Stay updated on company products and services to provide accurate information to clients.
7. Uphold company policies and procedures to ensure a positive customer experience.

If you are a proactive and detail-oriented individual with a passion for customer service, we want you to join our dynamic team at Witbloom Training And Placement. Apply now and embark on a rewarding career path with us.

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