1. Respond to customer inquiries through various channels, including phone calls, emails, and chat, providing exceptional customer service at all times
2. Supplying accurate and timely information about our insurance products and services, helping customers make informed decisions
3. Resolving customer issues and concerns professionally and efficiently, always striving for customer service excellence
4. Collaborating with team members and other departments to ensure customer satisfaction and improve overall customer experience
5. Maintaining detailed records of customer interactions and transactions using contact management tools and CRM software
6. Contributing to a positive and supportive work environment, promoting teamwork and a strong work ethic
Walk-in Interviews:
1. Date: 04 september 2024 - 06 september 2024
2. Time: 11:00am - 4:30am
3. Location: Gorgoan (East)
4. Address: 4th Floor, Chintamani Classique, Vishweshwar Nagar, Off Aarey Road, Near Udipi Hotel, Goregaon - E, Mumbai 400063.
Zurich Kotak General Insurance Company (India) Limited is a 70:30 joint venture between Zurich Insurance Group and Kotak Mahindra Bank. The Company got its new name ''Zurich Kotak General Insurance Company (India) Limited'' in the month of August 2024, following Zurich Insurance Group's 70% acquisition in Kotak Mahindra General Insurance Company Limited. It is the youngest and one of the fastest growing non-life insurance franchises in India.
Kotak General Insurance was established in 2015 to service the growing non-life insurance segment in India. The company aims to cater to a wide range of customer segments & geographies offering an array of non-life insurance products like Motor, Health, Home etc. As a practice, the company seeks to provide a differentiated value proposition through customized products and services leveraging state of art technology and digital infrastructure.
