Customer Service Associate Job

Hiring for - Customer Support
Salary - 17k to 25k in hand with PF/ESIC Deduction

Key Responsibilities:

a. Customer Interaction:
1. Handle inbound and outbound calls, emails, and chat messages from customers.
2. Provide clear, accurate, and timely responses to customer inquiries and issues.

b. Issue Resolution:
1. Resolve customer complaints and problems efficiently, using provided resources and guidelines.
2. Escalate complex issues to higher-level support or management as needed.

c. Product and Service Knowledge:
1. Maintain a thorough understanding of the company's products, services, and policies.
2. Stay updated on any changes or new features that may affect customer interactions.

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