As a Customer Service Associate, you will play a vital role in ensuring our customers have an exceptional experience. We are looking for someone who is fluent in English and is passionate about customer service. Join our team and be part of a dynamic and fast-paced work environment where you can make a difference.
Key Responsibilities:
1. Provide friendly and professional assistance to customers via phone, email, and live chat.
2. Resolve customer inquiries and issues in a timely and efficient manner.
3. Assist with order processing, returns, and exchanges.
4. Keep accurate records of customer interactions and transactions.
5. Collaborate with other team members to ensure customer satisfaction.
6. Stay up-to-date on product knowledge and company policies.
7. Identify opportunities for improvement and provide feedback to management.
If you have excellent communication skills, a positive attitude, and a strong desire to help others, we want to hear from you.
Annual CTC: ₹ 2,50,000 - 4,80,000 /year
Talenta Manpower Services is a manpower consultancy driven by uppermost standards of quality, reliability, and commitment while providing eminent professional recruitment services. Our team of consultancy focuses on the recruitment and selection of senior, middle, and junior-level management employees for leading business houses. With Talenta Manpower Services, you can be assured of reliable service and optimum career solutions.