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Customer Service Executive Fresher Job

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Customer Service Executive

Bizgurukul

Start date

Starts Immediately

CTC (ANNUAL)

₹ 2,50,000 - 3,00,000 ₹ 2,50,000 - 3,00,000 /year

Experience

0-2 years

0-2 years experience

Apply By

14 Jan' 24

Posted 3 weeks ago

Fresher Job

87 applicants

About the job

Key responsibilities:

1. Resolve customer complaints via call and chat
2. Use the telephone to reach out to customers and verify account information
3. Work as the first point of contact between the customer and the company
4. Oversee the customer service process
5. Resolve customer complaints brought to your attention
6. Posses excellent product knowledge to enhance customer support
7. Maintain a pleasant working environment

Skill(s) required

Effective Communication English Proficiency (Spoken) Hindi Proficiency (Spoken)

Earn certifications in these skills

Learn Business Communication

Who can apply

Other requirements

Communication skills: Strong verbal and written communication to effectively interact with customers

Problem-solving abilities: Capability to analyze issues and provide accurate, timely solutions

Empathy and patience: Understanding and compassionate attitude towards customer concerns

Salary

Probation:

Duration: 6 months

Salary during probation: ₹20,000 - 25,000 /month

After probation:

Annual CTC: ₹ 2,50,000 - 3,00,000 /year

Perks

Informal dress code

Number of openings

About Bizgurukul

Website

BizGurukul is an e-learning platform that provides skill development courses related to entrepreneurship, career & business development and also provides training to earn with the help of social media through its website. With the focus on providing e-learning courses to its customers, BizGurukul also provides them an opportunity to become an affiliate with BizGurukul and earn a commission on the promotion of courses available on its platform.

Activity on Internshala

Hiring since November 2023

3 opportunities posted