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Customer Service Executive Fresher Job

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Customer Service Executive

Comhard Technologies Private Limited

Noida

Start date

Starts Immediately

CTC (ANNUAL)

₹ 3,00,000 ₹ 3,00,000 /year

Experience

0-2 years

0-2 years experience

Apply By

11 Sep' 22

Posted 3 weeks ago

Fresher Job

68 applicants

About the job

Key responsibilities:

1. Research and identify solutions to software and hardware issues
2. Diagnose and troubleshoot technical issues, including account setup and network configuration
3. Ask customers targeted questions to quickly understand the root of the problem
4. Track computer system issues through to resolution, within agreed time limits
5. Talk to clients through a series of actions, either via phone, email, or chat until they've solved a technical issue
6. Properly escalate unresolved issues to appropriate internal teams (e.g., software developers)
7. Provide prompt and accurate feedback to customers
8. Ensure all issues are properly logged

Skill(s) required

Computer Networking English Proficiency (Spoken) English Proficiency (Written) Hindi Proficiency (Spoken) MS-Excel MS-Office

Earn certifications in these skills

Learn MS-Excel

Learn Business Communication

Who can apply

1. Those who are from or open to relocate to Noida and neighboring cities

Salary

Annual CTC: ₹ 3,00,000 /year

Perks

Informal dress code

Number of openings

About Comhard Technologies Private Limited

Website

We have strong existence in the market for 20+ years. Our expert team has ensured tireless support to our 7,000+ customers worldwide. In our endeavor to extend the market, we created & trained around 150+ partners across multiple geographies. We offer the finest environment for career development and advancement.

Apart from being one of the top Tally ERP channel partners, we also offer multiple software on the cloud. The world is moving toward cloud technology and so is our organization ready to cater to market demands. We have earned the reputation of the IT business community as an innovative business partner committed to quality and customer satisfaction.

Activity on Internshala

Hiring since May 2016

28 opportunities posted

22 candidates hired