This is an on-site contract role for a 'Customer Service Executive' at Teleradiology Solutions in Bengaluru.
Key responsibilities:
1. Providing customer support
2. Handling customer service inquiries
3. Managing communication with clients
4. Supporting contact center operations
Qualifications
1. Customer Support, Customer Service, and Communication skills
2. Experience in Contact Centers and Sales
3. Strong interpersonal and problem-solving abilities
4. Excellent verbal and written communication skills
5. Ability to multitask and work under pressure
6. Previous experience in a healthcare or telecommunication setting is a plus
7. Bachelor's degree in Business Administration or related field
Requirements:
1. Should have good verbal and written communication skills.
2. Should be a good listener.
3. Should be a team player and work independently when required.
4. Should be willing to work on weekends.
5. A candidate with a home science background is an advantage.
6. Should be flexible to work in different shifts.
7. Strong computer skills.
8. Knowledge of customer service principles and practices.
9. Basic knowledge of MS Office.
10. High level of professionalism.
Annual CTC: ₹ 3,05,230 - 5,00,000 /year
Teleradiology Solutions was founded in 2002 by two Yale University-trained physicians. We provide teleradiology services (i.e. CT, MRI, X-ray, Ultrasound, Nuclear medicine, and Echocardiograms) to over 150 hospitals in 21 countries globally including the United States. We are pleased to introduce ourselves as a large and growing Teleradiology group with an active academic focus (www.radguru.net) and a research interest in several areas, including AI in radiology.
TeleRide Tech is an affiliate company of Teleradiology Solutions. We have developed a cutting-edge radiology workflow platform RADSpa, which optimizes the efficiency and productivity of radiologists by delivering images anywhere anytime. CardioSpa, which enables tele-ECG and tele-echo, does the same for cardiologists. The company has all the products needed for a group interested in a telehealth solution from Teleradiology to telemedicine video consults. Visit us at www.teleradtech.com
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