Customer Service Executive Job

Customer Service Executive

Bhopal

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 ₹ 2,00,000 /year
Experience
1 year(s)
1 year(s) experience
Apply By
8 Mar' 25
Posted few hours ago
Job

About the job

As a Customer Acquisition Executive at Ksquare Timeline Pvt. Ltd., you will play a crucial role in driving growth and expanding our customer base. We are looking for a talented individual with strong MS Office skills and excellent English proficiency (written) to join our dynamic team.

Key Responsibilities:

1. Provide exceptional customer service by responding to client inquiries through phone, email, or chat, with an emphasis on mutual funds.
2. Manage a range of transactions, including account openings, fund management, redemptions, and switches, with efficiency.
3. Collaborate with internal teams, such as sales, to achieve targets and offer customized product recommendations aligned with client profiles.
4. Remain updated on market trends and regulatory changes to effectively advise clients.

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) MS-Office
Earn certifications in these skills

Who can apply

1. Candidates with minimum 1 years of experience.

Other requirements

1. Working experience of 1 year

2. Minimum Graduate

3. NISM Series V-A Certified Preferred

4. Excellent communication and presentation skills

5. Ability to multi-task, prioritize, and manage time effectively

6. Possess excellent telephone etiquette

7. Ability to listen and active problem-solving skills

8. Good interpersonal skills

9. Ability to handle pressure

Salary

Annual CTC: ₹ 2,00,000 /year

Number of openings

4

About Ksquare Timeline

KSquare is a firm that has rich exposure in the Mutual fund distributor. Today we are a well-diversified financial services firm offering a range of products and services such as Portfolio Management Services, Loans & Taxation. We are a professionally managed company led by our Board of Directors and a dedicated and experienced management team. Our history and track record in the mutual fund industry, strong brand recognition, distribution reach, performance, and client relationships provide a platform for future growth. We have expedited every complex transaction or any financial assistance that the clients have entrusted us with. Ksquare Timeline is a spectrum of vision, style, standard, creativity, craze, and honesty. All the seven colors of share business can be felt and enjoyed in Ksquare Timeline. We are always up to something new every day.
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