Customer Service Executive Job

Customer Service Executive

Delhi

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 2,60,000 ₹ 2,00,000 - 2,60,000 /year
Experience
1-2 years
1-2 years experience
Apply By
18 Dec' 24
Posted few hours ago
Job

About the job

Key responsibilities:

1. Handle customer inquiries through phone, email, or chat with excellent communication skills.
2. De-escalate and resolve challenging situations with professionalism and a positive attitude.
3. Use CRM software or customer service tools to log interactions and manage customer data.
4. Apply strong problem-solving skills to address customer issues proactively.
5. Collaborate with team members to ensure effective resolution of customer concerns.
6. Provide timely and accurate responses to customer inquiries, maintaining a high level of customer satisfaction.

Skill(s) required

English Proficiency (Spoken) Hindi Proficiency (Spoken)
Earn certifications in these skills

Who can apply

1. Candidates with minimum 1 years of experience.

Salary

Annual CTC: ₹ 2,00,000 - 2,60,000 /year

Number of openings

2

About Jaagruk Bharat

Jaagruk Bharat is a one-stop portal that empowers Indians with correct information & guidance about government policies that they can benefit from.
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