As a Customer Service Executive at TexInsta, you will have the opportunity to showcase your excellent English proficiency along with other skills. Join our dynamic team and be a part of a fast-paced work environment where you will be responsible for providing top-notch customer service and support to our clients.
1. Respond to customer inquiries and resolve issues promptly and professionally
2. Use your strong communication skills to interact with customers via phone, email, and chat
3. Utilize your expertise in MS Office and MS-Excel to maintain accurate records and reports
4. Collaborate with other team members to ensure customer satisfaction and retention
5. Stay up-to-date on product knowledge and company policies to provide accurate information to customers
6. Identify and escalate any potential issues to management for resolution.
7. Strive to meet and exceed customer service goals to contribute to the overall success of the company
If you are a customer service rockstar with a passion for helping others and a drive for excellence, TexInsta is the place for you. Apply now and embark on a rewarding career with us!
1. Candidates with minimum 1 years of experience.
Annual CTC: ₹ 2,00,000 - 3,50,000 /year
Texinsta is a mobile application that gives ease of business to buyers, sellers and agents of the textile industry. It provides an online platform from the initial stages of marketing till the delivery of order.
