1. Provide exceptional customer service through phone, email, and chat, addressing customer inquiries, concerns, and complaints promptly and professionally.
2. Identify and resolve customer issues effectively and efficiently, escalating complex problems to higher-level support when necessary.
3. Maintain a deep understanding of our products and services to provide accurate information and support to customers.
The ideal candidate will have excellent communication skills, a strong desire to help customers, and the ability to handle a variety of customer inquiries and issues. You will be the primary point of contact for our customers and will ensure they receive timely and accurate assistance.
Skyline has three semi-automatic production lines for home appliances with a dedicated and professional quality management, sales, and research team that works constantly for better products for customers. We have excellent working procedures like manufacturing, supplying, wholesaling, and distributing various home appliances like Cordless Steam, Spray Iron, Kettles, Coffee Maker, Induction Cooker, Sandwich Maker, Ice Cream Maker, Toasters, Hand Blenders, Hair Dryers, Hair Straighteners, Heaters, Vacuum Cleaners, and others. We take the best available technology and use it further to enhance our existing products and innovate new ones.