Customer Service Executive Job

Gurgaon

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 3,00,000 ₹ 2,00,000 - 3,00,000 /year
Experience
1-3 years
1-3 years experience
Apply By
27 May' 24
Posted 1 week ago
Job

About the job

Key responsibilities:

1. Interact and respond to customer queries over email, telephone, chat
2. Attend inbound and outbound calling to solve customer issues
3. Cross-sell products to potential customers
4. Resolve complaints and disputes e.g. damaged product received, shipping delay of orders, faulty products, etc
5. Manage based reports for tracking issues

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) Hindi Proficiency (Spoken) MS-Excel MS-Office
Earn certifications in these skills

Who can apply

1. Candidates with minimum 1 years of experience.

Other requirements

1. Graduates are preferred with no gap in career

2. Worked in BPO- blend process is a desirable candidate

Salary

Annual CTC: ₹ 2,00,000 - 3,00,000 /year

Perks

Informal dress code

Number of openings

4

About MyTVS Accessories Private Limited (TVS Group)

myTVS is India's No.1 Car Accessories brand. The company is a 100% subsidiary of TVS Automobile Solutions Pvt. Ltd., Chennai part of 107 years old, $8.5 billion trusted TVS Group.

myTVS manufactures and distributes high quality and unique auto parts & accessories under the brand myTVS. The brand offers more than 300 innovative products that range from Infotainment systems, Tyre Inflators, Vacuum cleaners, Mobile Accessories, Wiper Blades, Horns etc. The products offered under the brand are a result of extensive India focused consumer research. myTVS has successfully established itself as a trustworthy brand amongst an unorganized auto accessories market.

myTVS has a pan India 110+ distributor network which further resells myTVS products to more than 7000+ retailers of auto accessories, spare parts and tyre stores across India.
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