Customer Service Executive Job

As a customer service executive at MyTVS Accessories Private Limited, you'll be at the forefront of providing exceptional support to our valued customers. Your knowledge of MS-Excel, TypeScript, and MS-Office will be crucial in efficiently managing customer inquiries and resolving issues. Your proficiency in spoken/written English and Hindi will allow you to effectively communicate with a diverse customer base. Join our dynamic team and be a part of a leading company in the TVS Group.

1. Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
2. Assist customers with product information, order processing, and issue resolution.
3. Maintain accurate records of customer interactions and transactions in MS Excel.
4. Collaborate with other departments to ensure customer satisfaction and follow-up on customer concerns.
5. Utilize TypeScript to enhance customer service processes and systems.
6. Provide feedback to management on customer trends, issues, and opportunities for improvement.
7. Uphold the company's reputation for excellent customer service through your interactions and problem-solving skills.

If you're a customer service rockstar with a passion for helping others and a knack for using technology to streamline processes, we want to hear from you. Join us at MyTVS Accessories Private Limited and take your career to the next level. Apply now!

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