Customer Service Executive Job

Customer Service Executive

Mumbai

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 3,60,000 ₹ 2,00,000 - 3,60,000 /year
Experience
1-3 years
1-3 years experience
Apply By
19 Oct' 24
Posted 2 weeks ago
Job

About the job

As a 'Customer Service Executive' at Food Collective a sister concern company of Ankush Enterprise, you will have the opportunity to work in a fast-paced and dynamic environment where your skills in client relationship management, effective communication, negotiation, problem-solving, time management, and operations will be put to the test. Your proficiency in spoken and written English, as well as Hindi, will be essential in ensuring clear and efficient communication with clients.

Key Responsibilities:

1. Develop and maintain strong relationships with clients through regular interactions and exceptional customer service.
2. Handle client inquiries, complaints, and requests in a professional and timely manner, demonstrating empathy and understanding.
3. Utilize your negotiation skills to resolve issues and find mutually beneficial solutions for both the company and the client.
4. Manage your time effectively to prioritize tasks, meet deadlines, and exceed customer expectations.
5. Utilize MS Excel and other MS Office tools to maintain accurate records, track progress, and generate reports for management.
6. Demonstrate fluency in spoken and written English and Hindi to effectively communicate with clients from diverse backgrounds.
7. Collaborate with team members to streamline operations, improve processes, and enhance the overall customer experience.

Remuneration/ Salary: 25 k to 30 K Per Month

If you are passionate about delivering exceptional customer service, building strong relationships, and making a positive impact in a growing company, then we want you to join our team at Food Collective a sister concern company of Ankush Enterprise. Apply now and take the next step in your career!

Kindly Share your profile on hr@ankushenterprise.com

Regards,
Team HR

Skill(s) required

Client Relationship Effective Communication English Proficiency (Spoken) English Proficiency (Written) Hindi Proficiency (Spoken) MS-Excel MS-Office Negotiation & Problem-solving Operations Time Management
Earn certifications in these skills

Who can apply

1. Candidates with minimum 1 years of experience.

Other requirements

Candidate should be a go getter, self starter & smart to handle clients and very strong follow-up.

Salary

Annual CTC: ₹ 2,00,000 - 3,60,000 /year

Number of openings

1

About Ankush Enterprise

Ankush Enterprise is one of the leading importers of specialty chemicals, food ingredients & personal care ingredients. Over the past 25 years, we have seen a journey of success, growth & transformed ourselves into one of the most sought after distribution companies for sourcing the needs of our customers.
We have consistently demonstrated that the distribution of ingredients is not only a business for us but also our passion that enables us to be the most preferred sourcing partner.
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