Customer Service Executive Job

Customer Service Executive

Mumbai

Start date
Starts Immediately
CTC (ANNUAL)
₹ 3,00,000 - 4,50,000 ₹ 3,00,000 - 4,50,000 /year
Experience
0-5 years
0-5 years experience
Apply By
8 Jun' 24
Posted 1 week ago
Job

About the job

Key responsibilities:

1. Conduct video calls with customers to verify their identity and documents
2. Follow standard operating procedures and compliance guidelines while performing Video KYC procedures
3. Communicate effectively with customers to guide them through the verification process and address any concerns
4. Ensure accuracy and completeness of documentation and information collected during the VKYC process
5. Collaborate with other teams, such as compliance and customer service, to ensure smooth operations

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written)
Earn certifications in these skills
Salary
Duration: 3 months
Salary during probation: ₹18,000 - 20,000 /month (only for freshers)
After probation:

Annual CTC: ₹ 3,00,000 - 4,50,000 /year

Perks

Informal dress code Health Insurance Life Insurance

Number of openings

15

About Baldor Technologies Private Limited

Baldor Technologies (IDfy) is bringing their fraud detection platform to 200 clients across financial services (insurance, fintech, loans, credit cards, payment gateways), and new economy companies (cab aggregators, tenancy, matrimony, delivery), keeping them and their customers safe.

IDfy is enabling the digital future with tools that build trust between organizations and individuals. With fraud detection solutions and digital forensics engines running on machine learning algorithms, IDfy ensures that organizations reduce their risks by dealing with genuine people.
Activity on Internshala
Hiring since April 2024
2 opportunities posted
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