Customer Service Executive Job

Key responsibilities:

1. Coordinate with our database of retail brands, pan-India.
2. Grow our database of channel partners through online search & social media. Share regular updates & tabulate their responses.
3. Maintain a follow-up calendar. Fix appointments.
4. Communicate progress to stakeholders via email or phone. Follow progress of escalation.
5. You will be trained to prepare PowerPoint presentations for which a working knowledge of PPT & XLS will be good.
6. Post training, you will accompany seniors for meetings & maintain minutes of meetings. With experience, you will be further groomed to handle these clients independently.
7. Assist in organizing and attending client events, networking functions and exhibitions to promote our services and generate leads.
8. This is currently an in-office position. A hybrid model can be explored post training & your capability to perform independently
9. This is not a criteria, but, for a comfortable commute, it would be good for you to reside within a 5Km radius of Powai.

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