Are you a master of effective communication and dedicated to providing exceptional customer service? We are seeking for a Customer Service Executive to join our dynamic team. As a key member of our organization, you will have the opportunity to engage with clients and ensure a positive customer experience.
Key responsibilities:
1. Engage with clients via phone, email, and chat to provide professional support timely
2. Resolve customer inquiries and issues in a courteous and efficient manner
3. Collaborate with internal teams to address customer needs and concerns
4. Maintain accurate records of customer interactions and transactions
5. Provide product and service information to customers to enhance their overall experience
6. Identify and escalate priority issues to the appropriate department for resolution
7. Continuously strive to improve customer satisfaction and loyalty through effective communication and problem-solving skills
If you thrive in a fast-paced environment, possess exceptional communication skills, and are passionate about delivering top-notch customer service, we want to hear from you.
1. Candidates with minimum 1 years of experience.
2 rotational days off between Monday to Friday
Annual CTC: ₹ 3,00,000 - 3,60,000 /year
A team of experience HR professionals passionate about helping businesses achieve their goals by providing comprehensive HR solutions. Our HR consulting firm is focused on serving small and medium-sized businesses across various industries.
