1. Handle customer queries and issues related to VIP services.
2. Proactively engage with customers to ensure renewals and upsell additional services.
3. Maintain a high level of customer satisfaction through effective communication and service delivery.
4. - Achieve monthly targets for renewals and sales as per company expectations.
5. Collaborate with internal teams to address customer needs and improve service offerings.
2. Those who are from or open to relocate to Mumbai and neighboring cities
Other requirements
1. HSC (Higher Secondary Certificate) passed.
2. Age between 24 to 40 years.
3. Fluent in English; proficiency in additional regional languages preferred.
4. Comfortable working night shifts as required (3 shifts).
5. Strong interpersonal skills and ability to work effectively in a team.
Salary
Duration:
Salary during probation:
After probation:
Annual CTC: ₹ 5,00,000 /year
Perks
Health Insurance Life Insurance
Number of openings
15
About Victaman Services
Victaman Services, established in 2001, is the leading provider of outstanding omnichannel customer experience at every single opportunity. Known for its quality offering and outstanding people practices, Teleperformance India evolved into the preferred offshore contact center outsourcing option for English-speaking nations. It is also known in the domestic market for its full suite of solutions extended in English and 11 regional languages. With operations spread across Gurgaon, Indore, and Jaipur, over 8000 tele-performers deliver omnichannel customer experience, with solutions ranging from customer care, technical support, debt collection, customer acquisition, social media, data analytics, and back-office and other specialized services to ensure consistently positive customer interactions. When your customers contact you or vice versa, we support them and ensure they have a unique experience with your brand in all channels.
