Customer Service Executive Job

Key responsibilities:

1. Outbound Calls: Initiate outbound calls to a list of potential customers or leads provided by the company
2. Product/Service Promotion: Present and promote products or services to customers over the phone
3. Sales Pitch: Deliver an effective sales pitch to engage customers and generate interest in the offerings
4. Customer Interaction: Communicate with customers in a polite and professional manner, addressing their questions and concerns
5. Lead Generation: Identify potential customers and gather relevant information for follow-up or sales conversion
6. Product Knowledge: Acquire in-depth knowledge about the products or services being offered to effectively address customer queries
7. Data Entry: Accurately record customer details, interactions, and sales information in the company's system
8. Follow-Up Calls: Conduct follow-up calls to nurture leads, upsell or cross-sell products, and maintain customer relationships

1