Customer Service Executive Job

Customer Service Executive

Pune

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 2,50,000 ₹ 2,00,000 - 2,50,000 /year
Experience
0-3 years
0-3 years experience
Apply By
2 May' 24
Posted 3 weeks ago
Job

About the job

Key responsibilities:

1. Manage incoming calls from customers regarding inquiries, complaints, product support, and general assistance and make outbound calls for follow-up, resolution, and customer feedback
2. Demonstrate a positive and professional attitude in all customer interactions. Strive to exceed customer expectations by providing accurate information, timely assistance, and personalized solutions
3. Stay informed about the company's products, services, policies, and procedures and continuously update your knowledge to provide accurate information and assistance to customers

Skill(s) required

Effective Communication
Earn certifications in these skills
Salary

Annual CTC: ₹ 2,00,000 - 2,50,000 /year

Perks

5 days a week

Number of openings

1

About EPIV SOLUTIONS

At Epiv Solution and Services, we're dedicated to empowering businesses and consumers alike with innovative solutions tailored to meet their needs in both B2B and B2C realms.

For businesses, we provide cutting-edge B2B services designed to streamline operations, boost efficiency, and drive growth. Whether you're a small start up or a large enterprise, our comprehensive suite of solutions encompasses everything from strategic consulting to customized software development, ensuring that your business thrives in today's competitive landscape.

On the consumer front, we're committed to enhancing everyday experiences through our range of B2C services. From intuitive mobile apps to user-friendly e-commerce platforms, we leverage the latest technologies to deliver seamless solutions that cater to the diverse needs and preferences of modern consumers.
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Hiring since April 2024
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