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Customer Service Executive Job

Customer Service Executive

Talenta Manpower Services

Pune

Start date

Starts Immediately

CTC (ANNUAL)

₹ 2,00,000 - 4,80,000 ₹ 2,00,000 - 4,80,000 /year

Experience

0-4 years

0-4 years experience

Apply By

14 Aug' 24

Posted 1 day ago

Job

7 applicants

About the job

Key responsibilities:

1. Handle inbound and outbound calls, emails, and chats from customers.
2. Resolve customer complaints and queries efficiently.
3. Provide accurate information about products and services.
4. Document interactions and maintain customer records.
5. Meet performance metrics and targets such as first-call resolution and customer
satisfaction scores.
6. Follow up on customer issues as necessary.

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written)

Earn certifications in these skills

Learn Business Communication

Other requirements

1. Hiring U.G/Graduate Freshers /Min 1+ years of Experience in BPO Customer Service.

2. Process: International Voice/Blended/Chat Process

3. Location: Pune.

4. Shifts: Rotational Shifts

Salary: Up to 4.8 LPA

Salary

Annual CTC: ₹ 2,00,000 - 4,80,000 /year

Number of openings

About Talenta Manpower Services

Website

Talenta Manpower Services is a manpower consultancy driven by uppermost standards of quality, reliability, and commitment while providing eminent professional recruitment services. Our team of consultancy focuses on recruitment and selection of senior, middle, and junior level management employees for leading business houses. With Talenta Manpower Services, you can be assured of reliable service and optimum career solutions.

Activity on Internshala

Hiring since July 2024

1 opportunity posted