Customer Service Executive Job

As a customer service executive at Eduno Tech India Private Limited, you will be at the forefront of providing exceptional customer support to our clients. Your proficiency in spoken and written English, as well as Hindi, will be crucial in ensuring effective communication with our diverse customer base. Your knowledge of MS Office will also be valuable in managing customer inquiries and resolving issues efficiently.

Key Responsibilities:

1. Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
2. Resolve customer complaints and issues with a customer-centric approach.
3. Provide product information and guidance to customers to enhance their overall experience.
4. Collaborate with other departments to address customer needs and concerns.
5. Maintain accurate records of customer interactions and transactions.
6. Contribute to the development of customer service policies and procedures.
7. Continuously strive to improve customer satisfaction and retention rates through proactive communication and problem-solving.

If you are a dedicated and detail-oriented individual with a passion for delivering top-notch customer service, we invite you to join our dynamic team at Eduno Tech India Private Limited.

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