Customer Service Executive Job

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Customer Service Executive

Secunderabad

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,50,000 - 3,50,000 ₹ 2,50,000 - 3,50,000 /year
Experience
1-5 years
1-5 years experience
Apply By
7 Sep' 24
Posted 3 weeks ago
Job

About the job

This is a full-time onsite position as a customer service executive/sr. executive at MetroRide's Hyderabad location.

Key Responsibilities:

1. Ensuring customer satisfaction by providing exceptional support and service.
2. Handling customer inquiries and resolving issues, maintaining communication channels, and contributing communication channels, and contributing to sales efforts.

Mandatory Requirements-

1. Fluency in Kannada, Telugu, Hindi, English are mandatory for this role. Please apply only if you meet the requirements.
2. Bachelor's degree.
3. Minimum 1 year of full-time experience in a similar customer service role is a must.
4. Strong communication skills, both verbal and written.
5. Good knowledge of customer management software and MS office.
6. Strong problem-solving skills, good and mindful behavior.

Skill(s) required

English Proficiency (Spoken) Hindi Proficiency (Spoken) Kannada Proficiency (Spoken) MS-Excel MS-Office Telugu Proficiency (Spoken)
Earn certifications in these skills

Who can apply

1. Candidates with minimum 1 years of experience.

Other requirements

1. Graduation mandatory.

Salary

Annual CTC: ₹ 2,50,000 - 3,50,000 /year

Number of openings

2

About MetroRide India

MetroRide is a leading mobility company with offices in Bengaluru and Hyderabad. Our mission is to make daily commuter safe, reliable & sustainable for urban families.
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