Customer Service Executive Job

Key Responsibilities:

1. Strong verbal communication and listening skills.
2. Previous experience in telemarketing, sales, or customer service is a plus but not required.
3. Ability to handle objections and provide solutions.
4. Basic computer skills and familiarity with MS Office Suite (Word, Excel, Outlook).
5. Positive attitude and ability to work in a team environment.
6. Maintain accurate and detailed records of all customer interactions.
7. Record call information and update customer records in the company s database
8. Provide detailed information about products or services to potential customers.
9. Maintain follow-up with leads to convert them into customers.

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