Customer Service Job

Roles & Responsibilities
- Good Command in telephonic Communication with Fluent English and a, customer service experience.
- To look after the whole gamut of CRM function.
- Acts as a single point of contact for clients right from design confirmation until handing over
. - Handling Customer Interaction via e-mails, phone calls.
- Maintaining the track sheet. Updating the project status on a regular basis
- Implementation of the process laid down for dealing with customers, ensuring timely response to all their queries in a transparent manner.
- Resolving customer complaints quickly and efficiently. Keeping customers updated on the project status.
Education and Experience
- The candidate should possess excellent verbal and written communication skills.
- The ideal candidate should be ready to accept challenges and possess excellent interpersonal skills and the ability to multi-task.
- Experience required Minimum 6month
- Experience in Customer service handling Inbound calls
- Good knowledge of basic computer applications
- She must be well versed in Phone collections , retention and Escalation Handling.
- Candidate having good communication in English and presentable personality is required:
Languages to be known - Malayalam , Punjabi , Tulu , Kannada , Gujarati , Bengali
Only Female Candidates required.
Walk in interview -
Date - 22nd Oct 2024 to 26th Oct 2024
Venue - Interface Building, 16, A wing/3rd Floor ( Bizdent Devices pvt ltd ) Mindspace, Malad West, Mumbai, Maharashtra 400064]
Landmark : Above Starbucks

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.