Customer Service Manager Job

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Actively hiring
Customer Service Manager


Start date
Starts Immediately
₹ 3,00,000 - 5,00,000 ₹ 3,00,000 - 5,00,000 /year
1-4 years
1-4 years experience
Apply By
28 Apr' 24
Posted 3 weeks ago

About the job

This position is for our client, Twin Engineers. Our technology includes 80+ machines, highly specialized custom-made systems, and an extensive range of automation solutions to enable greater productivity for you. A global network of representatives ensures real-time availability of services for you. Twin's innovative technology and automation concepts are bringing breakthrough improvements in the productivity of a wide range of processes. With Twin, you connect to technology-led thinking to drive better performance!

Key responsibilities:

1. Collaborate with teams, clients, and engineers for execution and closure of service tickets and have experience in B2B work
2. Work on solving relevant issues to track progress in service request
3. Suggest process improvements for ongoing success
4. Work with various teams to ensure a cohesive operations strategy
5. Maintain clear project updates for easy understanding


1. Bachelor's degree in a relevant field
2. Proven experience in program management
3. Strong verbal and written communication skills
4. Good problem-solving skills

Skill(s) required

Effective Communication MS-Excel
Earn certifications in these skills

Who can apply

1. Candidates with minimum 1 years of experience.


Annual CTC: ₹ 3,00,000 - 5,00,000 /year

Number of openings


About Crossing Hurdles

Crossing Hurdles is an ed-tech initiative that mentors candidates aiming to build their careers in product management & consulting. The team is led by Sankalp Chhabra who has published multiple top-rated courses on Udemy subscribed by 11,000+ students across 50+ countries. Sankalp has helped students gain offers from their dream firms including McKinsey, BCG, Bain, Amazon, Citi, Deloitte, EXL, Uber, Asian Paints, EY, PwC, ICICI, Microsoft, etc.

At Crossing Hurdles, we also help organizations find the best talent, especially young professionals for suitable internships and full-time roles.
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Hiring since November 2021
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