Customer Service Representative Job

As a customer service representative at EBCO, you will be at the forefront of our customer interactions, ensuring that each and every customer has a positive and memorable experience. We are seeking a candidate who excels in effective communication and can quickly resolve any customer inquiries or issues.

Key Responsibilities:

1. Respond promptly to customer inquiries via phone, email, and live chat
2. Provide accurate information about our products and services to customers
3. Resolve customer complaints in a professional and efficient manner
4. Process orders, returns, and exchanges in a timely manner
5. Keep detailed records of customer interactions and transactions
6. Collaborate with other departments to ensure customer satisfaction
7. Identify and escalate priority issues to the appropriate team members

If you are a proactive problem-solver with excellent communication skills and a passion for delivering top-notch customer service, we want to hear from you. Join our team at EBCO and help us continue to provide exceptional service to our valued customers. Apply now!

2