Customer Service Representative Job

Position: Customer Care Representative (Tellecallelr Preferred)
Location: Noida
Company: GP Aarogya Healthcare Technology Pvt Ltd
Experience: Fresher/Experienced
Salary: as per the standards
Job Responsibilities:
Handle inbound and outbound calls professionally.
Provide accurate information about products/services to customers.
Resolve customer queries, complaints, and issues efficiently.
Maintain customer records and update CRM software.
Follow up with customers for feedback and support.
Ensure excellent customer service and maintain satisfaction levels.
Achieve call targets and maintain call quality.
Key Skills Required:
Excellent communication and listening skills.
Patience, empathy, and problem-solving abilities.
Strong persuasion and negotiation skills (if applicable).
Basic computer and CRM knowledge.
Time management and multitasking abilities.
Qualifications:
Minimum graduation
Experience in customer service/telecalling is a plus.
Proficiency in English, Hindi.

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.