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Customer Service Specialist Fresher Job

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Actively hiring

Customer Service Specialist

100kmph

Pune

Start date

Starts Immediately

CTC (ANNUAL)

₹ 2,00,000 - 2,25,000 ₹ 2,00,000 - 2,25,000 /year

Experience

0-2 years

0-2 years experience

Apply By

27 Oct' 22

Posted 3 weeks ago

Fresher Job

29 applicants

About the job

Key responsibilities:

1.1. Manage customer/client inbound queries on calls, e-mails, and social media platforms
2. Provide the customer with the quick and best solution to his/her query and keep them happy
3. Communicate with courier partners, payment partners, and supply chain vendors to get to the core of the situation and provide a positive solution
4. Communicate with the operations team to keep track of the warehouse, supply chain, and online store activities
5. Take customer surveys in a creative way
6. Prepare e-mail campaigns to keep loyal customers engaged with the brand

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) Hindi Proficiency (Spoken) MS-Excel MS-Office

Earn certifications in these skills

Learn MS-Excel

Learn Business Communication

Salary

Probation:

Duration: 1 month

Salary during probation: ₹10,000 - 15,000 /month

After probation:

Annual CTC: ₹ 2,00,000 - 2,25,000 /year

Annual CTC breakup:

1. Fixed component: 80%

2. Variable component: 10%

3. Other incentives: 10%

Perks

Informal dress code

Number of openings

About 100kmph

Website

100kmph is an Indian t-shirt and accessories brand dedicated to motorcycle, car, and motorsport lovers. If you love your machines, then you are at the right place.

Activity on Internshala

Hiring since April 2018

76 opportunities posted

11 candidates hired