Customer Service Specialist Job

As a customer service specialist at Passion team Integrated Services Pvt Ltd, you will be at the forefront of our customer interactions, ensuring top-notch service and satisfaction. Your excellent English proficiency (spoken) will allow you to effectively communicate with our diverse clientele and provide them with the support they need. If you are passionate about delivering exceptional customer experiences and thrive in a fast-paced environment, this role is perfect for you.

Key responsibilities:

1. Handle customer inquiries and concerns via phone, email, and chat in a professional and timely manner.
2. Provide accurate information about our products and services to customers, guiding them through their purchase decisions.
3. Resolve customer issues and complaints effectively, ensuring a positive resolution and customer satisfaction.
4. Strive to meet and exceed customer service goals and metrics to ensure a high level of customer satisfaction.

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