Customer Service Team Lead Job

Company Overview

RankBloc Services elevates digital identity and drives conversions. Headquarters in Delhi. Website: https://rankbloc.com/

Job Overview

Lead the customer service team at RankBloc Services in Navi Mumbai. Full-time position with 1-3 years of experience. Salary range: Competitive. Join a team of 11-50 employees in the journey to digital excellence!

Qualifications and Skills

Leadership
Customer Relationship Management
Problem Solving
Communication
Team Management
Conflict Resolution
Time Management
Training and Development

Roles and Responsibilities

Lead and manage the customer service team
Ensure team meets service level agreements
Handle customer escalations and complex issues
Develop and implement customer service processes
Monitor team performance and provide feedback

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.