We are looking for a dynamic and proactive Customer Success Associate to join our Enterprise Sales Team. The ideal candidate will be a master stakeholder manager with a 'get things done' attitude, exceptional problem-solving skills, and a keen analytical mindset. As a Customer Success Associate, you will play a crucial role in understanding and fulfilling our enterprise clients' hiring requirements, curating customized hiring solutions, and delivering success.
Key responsibilities:
1. Customized Solution Development: Analyze clients' hiring challenges and current pain points to devise customized solutions. Work closely with various teams within Internshala to deliver and execute these solutions effectively, ensuring client success and satisfaction.
2. Client Relationship Management: Maintain constant communication with clients throughout the hiring process, from initial contact until the successful closure of positions. Act as the primary point of contact for any queries, updates, or feedback.
3. Stakeholder management: Utilize exceptional collaboration skills to work alongside the product marketing and design teams to ensure seamless execution. Your ability to manage and align diverse stakeholder interests will be critical to the success of the enterprise sales team.
1. Candidates with minimum 1 years of experience.
1. Proven experience (1-3 years) in handling multiple stakeholders in a growth/business development/client-facing role preferably in a technology company
2. Strong analytical skills with experience in utilizing data to drive decision-making
3. Exceptional communication and interpersonal skills
4. Creative thinking and a passion for exploring new ideas and strategies
Annual CTC: ₹ 3,60,000 - 5,00,000 /year
Internshala is a dot com business with the heart of dot org. We are a technology company on a mission to equip students with relevant skills & practical exposure through internships and online training. Imagine a world full of freedom and possibilities. A world where you can discover your passion and turn it into your career. A world where your practical skills matter more than your university degree. A world where you do not have to wait till you're 21 to taste your first work experience (and get a rude shock that it is nothing like you had imagined it to be). A world where you graduate fully assured, fully confident, and fully prepared to stake a claim on your place in the world!
