We are looking for a dynamic and proactive Customer Success Associate to join our Enterprise Sales Team. The ideal candidate will be a master stakeholder manager with a "get things done" attitude, exceptional problem-solving skills, and a keen analytical mindset. As a Customer Success Associate, you will play a crucial role in understanding and fulfilling our enterprise clients' hiring requirements, curating customized hiring solutions, and delivering success -
1. Customized Solution Development:
- Analyze clients' hiring challenges and current pain points to devise customized solutions
- Work closely with various teams within Internshala to deliver and execute these solutions effectively, ensuring client success and satisfaction
2. Client Relationship Management:
- Maintain constant communication with clients throughout the hiring process, from initial contact until the successful closure of positions
- Act as the primary point of contact for any queries, updates, or feedback
3. Stakeholder management:
- This role demands exceptional collaboration skills, as you will work alongside the product marketing, and design teams to ensure the seamless execution
- Your ability to manage and align diverse stakeholder interests will be critical to the success of the enterprise sales team
For outstation candidates, we provide PG accommodation for the first 7 days and also reimbursement of AC-3 tier train fare for relocation.
1. Proven experience (1-2 years) in handling multiple stakeholders in a growth/business development/client facing role preferably in a technology company
2. Strong analytical skills with experience in utilizing data to drive decision-making
3. Exceptional communication and interpersonal skills
4. Creative thinking and a passion for exploring new ideas and strategies
Salary
Duration:
Salary during probation:
After probation:
Annual CTC: ₹ 3,60,000 - 4,00,000 /year
Perks
Informal dress code 5 days a week Health Insurance
Internshala is a dot com business with the heart of dot org. Our platform aims to augment individuals' professional growth by helping freshers and experienced job seekers find employment opportunities, skill up, create a network, and build a meaningful career.
Our ed-tech platform, Internshala Trainings [https://trainings.internshala.com/] offers short-term certification courses to help students, professionals, and job seekers upskill. We also offer beginner-friendly placement guarantee courses that come with industry-recognized certifications and a job guarantee.
You can also check out Internshala Clubs [https://clubs.internshala.com/] which is our social networking platform that allows students to connect with peers/professionals, share insights, and collaborate with like-minded individuals.
