Customer Success Executive Job

Customer Success Executive

Delhi, Ghaziabad, Gurgaon, Noida

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,40,000 - 3,00,000 ₹ 2,40,000 - 3,00,000 /year
Experience
1-2 years
1-2 years experience
Apply By
25 Aug' 24
Posted 1 day ago
Job

About the job

Key responsibilities:

1. Develop a trusted advisor relationship with key customer stakeholders and executive sponsors.
2. Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
3 Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
4. Liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solution.
5. Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment.
6. Assist with high-severity requests or issue escalations as needed.

Skill(s) required

CRM Effective Communication English Proficiency (Spoken) Operations
Earn certifications in these skills

Who can apply

1. Candidates with minimum 1 years of experience.

Other requirements

1. Bachelors degree in business administration, communications, or a related

field.

2. Proven work experience in customer success, account management, or

another relevant customer-facing role.

3. Experience with SaaS products and cloud services is highly preferable.

4. Understanding of digital marketing and reputation management is a plus.

Salary

Annual CTC: ₹ 2,40,000 - 3,00,000 /year

Perks

5 days a week Health Insurance

Number of openings

2

About Rannkly

Rannkly is an online reputation management tool that allows businesses to monitor, analyze & reply to their customer reviews posted on top review websites from one dashboard. It also helps them to generate new reviews and engage potential customers with the words of satisfied ones.
Activity on Internshala
Hiring since May 2024
2 opportunities posted
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