As a Customer Support-Banking operations specialist at Happie Hire, you will have the exciting opportunity to engage with customers in Hindi and provide top-notch support for all their banking needs. Your role will be crucial in ensuring customer satisfaction and loyalty.
Key Responsibilities:
1. Communicate effectively with customers in Hindi, addressing their queries and concerns promptly and professionally
2. Provide assistance with account inquiries, transactions, and other banking operations
3. Collaborate with internal teams to resolve customer issues and escalate complex cases when necessary
4. Maintain accurate records of customer interactions and transactions
5. Stay up-to-date on banking products and services to provide informed assistance to customers
6. Identify opportunities to improve customer experience and provide feedback to management
7. Uphold the highest standards of confidentiality and data security in all customer interactions
If you are fluent in Hindi and passionate about delivering exceptional customer service in the banking industry, we would love to have you join our dynamic team at Happie Hire. Apply now and help us make banking a seamless and enjoyable experience for our customers!
60% from 10th till graduation
Annual CTC: ₹ 3,00,000 - 5,00,000 /year
We specialize in Staffing solutions/ HR consultancy/ Temp staffing/ Payroll management/ Perm Staffing/ HR Strategy
