Customer Support Executive Job

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Customer Support Executive

Chennai

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 4,50,000 ₹ 2,00,000 - 4,50,000 /year
Experience
0-5 years
0-5 years experience
Apply By
21 Apr' 24
Posted 3 weeks ago
Job

About the job

Are you a dynamic individual with a passion for customer support and sales? iGen infoTech is looking for a Customer Support Executive who excels in sales pitch, negotiation, and problem-solving.

Key responsibilities:

1. Engage with customers to understand their needs and provide solutions through effective sales pitches
2. Resolve customer inquiries and issues in a timely and professional manner
3. Collaborate with internal teams to improve products and services based on customer feedback
4. Cold calling - The contact numbers will be given (outbound calls)
5. Pitch in about the product and platform (training will be given)
6. Generate leads and convert them to sales
7. Make it a sale to get more incentives in return
8. Your talk time will be 3 to 4 hours
9. Maintain accurate records of customer interactions and transactions.

Skill(s) required

Negotiation & Problem-solving Sales Sales pitch
Earn certifications in these skills

Who can apply

1. Those who are from or open to relocate to Chennai and neighboring cities

Other requirements

Good communication skills

Good convincing and negotiation skills

Language: English & Hindi, Tamil if required

Salary

Annual CTC: ₹ 2,00,000 - 4,50,000 /year

Number of openings

20

About IGen InfoTech

Welcome to iGen infoTech, your gateway to innovative technology solutions. At iGen, we specialize in delivering cutting-edge Software as a Service (SaaS) solutions and inbound applications tailored to meet the evolving needs of businesses across various industries.

Our mission is to empower organizations with advanced technology that drives efficiency, productivity, and growth. With a team of skilled professionals and a commitment to excellence, we offer comprehensive services ranging from software development and implementation to business process outsourcing.

We are also exploring in the field of Stock Market and trying to learn and explore in this domain and help other businesses to have an anchored and secured growth.
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Hiring since March 2024
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