Customer Support Job

Company Overview

Hemocean outsourcing company has a strong team to handle training and placement services, providing top to bottom positions with great packages. Operating year-round to coordinate between graduates and companies in the Staffing & Recruiting industry.

Job Overview

Customer Support Specialist at Hemocean Outsourcing in Jabalpur, Madhya Pradesh. Full-time position with competitive salary. Join a team of 2-10 employees in a company specializing in training and placement services for graduates.

Qualifications and Skills

Excellent communication and interpersonal skills
Customer-oriented approach with a focus on problem-solving
Ability to multitask and work under pressure
Familiarity with CRM systems and customer support tools
Strong attention to detail and organizational skills

Roles and Responsibilities

Provide exceptional customer support via phone, email, and chat
Resolve customer inquiries and issues in a timely manner
Document and track customer interactions and solutions
Collaborate with internal teams to address customer needs and escalations
Contribute to improving customer support processes and procedures

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.