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Customer Support Representative Job

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Actively hiring

Customer Support Representative

Primary Healthtech

Start date

Starts Immediately

CTC (ANNUAL)

₹ 2,00,000 - 3,00,000 ₹ 2,00,000 - 3,00,000 /year

Experience

1-3 years

1-3 years experience

Apply By

20 Oct' 24

Posted 3 weeks ago

Job

45 applicants

About the job

Key responsibilities:

1. Respond to customer inquiries via phone, email, or chat in a timely and professional manner
2. Resolve customer complaints and issues with empathy and effective solutions
3. Provide accurate information about our products and services
4. Utilize knowledge of medical concepts to address customer concerns
5. Collaborate with internal teams to resolve complex customer issues
6. Meet and exceed customer satisfaction targets

Skill(s) required

Effective Communication

Earn certifications in these skills

Learn Business Communication

Who can apply

1. Candidates with minimum 1 years of experience.

Other requirements

- 1-3 years of experience in customer support or a related field

- Basic understanding of medical background plus science educational background. (desired)

- Excellent communication and interpersonal skills

- Ability to work in a fast-paced environment and prioritize tasks effectively

- Strong problem-solving and analytical skills

- Proficiency in CRM software and technology

- Knowledge of MS Excel and Word.

Salary

Annual CTC: ₹ 2,00,000 - 3,00,000 /year

Number of openings

About Primary Healthtech

Website

We are a national award-winning startup with a vision to develop next-generation healthcare diagnostics, incubated at IIT Guwahati. We have received various accolades, grants, and funding and have been working in collaboration with, AIIMS Delhi, GMCH, GNRC, IITK, MeitY, DBT, DST, and ICMR. You'll be able to work closely with our team and gain valuable experience in a fast-paced, innovative environment. Plus, as a part of a thriving startup, you'll get to see the impact of your work firsthand and contribute to our growth.

Activity on Internshala

Hiring since April 2020

459 opportunities posted

11 candidates hired