Customer Support Specialist Fresher Job

As a 'Customer Support Specialist (Voice)', you will play a crucial role in providing exceptional customer service to our clients. Your effective communication skills and proficiency in spoken English will be essential in ensuring customer satisfaction and resolving any inquiries or issues they may have.

Key responsibilities:

1. Provide support to customers via phone calls, addressing their inquiries and resolving any issues they may have in a professional and timely manner.
2. Utilize CRM systems to accurately document customer interactions and track progress on open tickets.
3. Assist customers in making travel itineraries, offering expert advice and recommendations to enhance their overall experience.
4. Collaborate with other team members to ensure seamless communication and coordination in resolving customer concerns.
5. Stay up-to-date on product knowledge and industry trends to provide accurate information to customers.
6. Proactively identify and address potential issues before they escalate, demonstrating a proactive and customer-centric approach.
7. Continuously strive to exceed customer expectations and contribute to a positive and supportive work environment.

If you are passionate about delivering top-notch customer service and have a knack for effective communication, we want you to join our team. Apply now!

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