Dhwani Astro is a leading astrology website that offers personalized horoscopes, predictions, and remedies for its users. Our mission is to help people achieve their life goals and empower them to make informed decisions.
Key responsibilities:
1. Responding to customer inquiries and concerns via email, chat, and phone promptly and professionally
2. Providing accurate information about our astrology services and guiding customers through the platform
3. Resolving customer issues, escalating problems when necessary, and ensuring customer satisfaction
4. Collaborating with other team members to improve the overall customer experience
5. Maintaining a positive and empathetic attitude towards customers
1. Candidates with minimum 1 years of experience.
1. Excellent communication skills in English (Hindi proficiency a plus)
2. Passion for helping people and delivering outstanding customer service
3. Proficiency in MS Office
4. Strong problem-solving abilities and a positive attitude
5. Ability to work well independently and as part of a team
Annual CTC: ₹ 2,00,000 - 2,25,000 /year
Dhwani Astro is a leading astrology website that offers personalized horoscopes, predictions, and remedies for its users. Our mission is to help people achieve their life goals and empower them to make informed decisions.
