Customer Support Trainee - Global Supply Chain Job in Pune at IodParts Technologies
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Customer Support Trainee - Global Supply Chain

IodParts Technologies


Start date
Starts Immediately
3 - 4 LPA
Apply By
23 Apr' 22
Posted 3 weeks ago
Fresher Job
About IodParts Technologies
iodParts is e-commerce for the electronics components Industry. It is a Pune-based startup with the aim to build an efficient platform for the procurement of electronic components for OEMs and contract manufacturers worldwide.
Activity on Internshala
Hiring since January 2016
21 opportunities posted
5 candidates hired
About the job
You would be responsible for the end-to-end B2B customer experience in each journey of interaction. The candidate should be able to make decisions to enhance the customer experience.

Key responsibilities:

1. Handle inbound customer queries through calls and emails
2. Ensure customer queries and issues are given end solution
3. Supporting order processing and sourcing.
4. Maintain customer satisfaction and be extremely service-oriented
Skill(s) required
English Proficiency (Spoken) English Proficiency (Written) Research and Analytics
Earn certifications in these skills
Who can apply

1. Those who are from or open to relocate to Pune and neighboring cities

2. Must be service-oriented with excellent written and verbal communication

3. Problem solver and multi-tasker

4. Adapt to situations

5. Vital and responsible

6. Analytical and data-driven

7. Excellent team player and can work under pressure

Duration: 3 months
Salary during probation: 17,000 - 20,000 /month
After probation:

Annual CTC: 3 - 4 LPA

Annual CTC breakup:

1. Fixed component: 85%

2. Variable component: 15%

Informal dress code 5 days a week Health Insurance
Number of openings

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